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Shipping Policy

Local shipping to both West Malaysia and East Malaysia is available.

All parcels are delivered by our trusted courier service partner. If you do need an urgent same-day-delivery service (Grab, Lalamove etc) may contact us for further arrangement!

Delivery Time
We try our best to prepare and send out all the orders as soon as possible during working days. We hope that our beloved customers can take note that IGATE does NOT represent any courier companies. Your parcels may suffer delays that are beyond our control as much as we hope that they arrive safely to you on time. However, be assured that we’re on your side and if anything happens, reach out to us and we will offer our help in any way we can.

Our working days as below

Monday to Friday – 1000hours to 1830hours (GMT+8)
Saturday – 1000hours to 1400hours (GMT+8)

Promotional Period
During peak, promotional or seasonal periods, please bear with us as there may be delays in shipping due to the high volume of orders, transactions and stock availability issues.

For more details or inquiries on shipping issues, kindly contact us thru: